Return & Refund Policy

Return or exchange window

Eligible products can be requested for return or exchange within 7 days of delivery, unless the product page states otherwise.

Eligibility

• The product should be unused, unwashed and in original condition.
• Original tags, packaging and included accessories should be returned.
• Items damaged by misuse or missing essential parts may not qualify.

Wrong, damaged or missing item

Contact support promptly with the order number and clear photos. The team will review the request and provide the next steps.

Refund method

Approved refunds are returned to the original online payment method. Bank and payment-network processing time may apply after the refund is initiated.

Sale orders

If a sale order is partially returned, the offer is recalculated using the remaining eligible items. Any resulting difference may be adjusted from the refund amount.

Start a request

Open Contact Support and include your order number, mobile number and reason for the request.