Terms & Conditions

Using the store

By browsing the website or placing an order, you agree to use the store lawfully and provide accurate contact, delivery and payment information.

Products, prices and availability

Product images, sizes, descriptions, prices and availability are shown from the current store database. Colours can vary slightly by screen. An item may become unavailable before payment is completed.

Sale offers

• Select 4 eligible units to receive the cheapest 1 free.
• Select 7 or more eligible units to receive the cheapest 2 free.
• Only the highest eligible offer is applied; offers do not stack.
• The server recalculates the final amount whenever the bag changes.

Orders and payment

Orders are confirmed only after successful online payment. Payments are processed by Cashfree. Kids99 does not store card, UPI PIN or banking credentials.

Delivery and address

Delivery depends on a complete address and serviceable PIN code. Estimated timelines are indicative and may change because of courier or regional conditions.

Returns and refunds

Return, exchange and refund requests are governed by the Return & Refund Policy. Approved refunds are sent to the original payment method.

Contact

For order or policy questions, use the Contact Support page.